Delivery, Shipping & Returns
Payment and Shipping
The delivery takes place through:
We also deliver to packing stations!
The following conditions apply:
Delivery takes place domestically (Germany) for 6.90EUR regardless of the weight. From an order value of 50.00EUR we ship free of charge within Germany. Pick-up is free of charge and possible on site.
Delivery abroad via DHL:
Zone 1 - EU: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic.
Zone 1 - non EU: Lichtenstein, Switzerland, Great Britain.
Zone 2 - EU: Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City.
Zone 3 - EU: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus.
Zone 3 - non EU: Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia (Rep.), Moldova, Montenegro, Norway, Serbia, Ukraine.
Zone 4 - World: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey
Zone 5 - World: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, China, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives , Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, Ver. Arab Emirates, Vietnam.
Zone 6 - World: Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Chile , Costa Rica, Curacao, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Eritrea, Falkland Islands, Fiji, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras , Jamaica, Cayman Islands, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Congo, Republic, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Island, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint-Pierre and Miquelon, Solomon Islands, Zambia, Samoa, Sao Tome and Principe, Senegal, Seychelles , Sierra Leone, Zimbabwe, Somalia, St. Helena, St. Lucia, St. Vincent and the Grenadines, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Central African Republic.
ATTENTION: Due to the corona pandemic, DHL shipping is temporarily restricted by DHL! In zones 4,5 + 6 it is sometimes not possible to ship with DHL! Please inquire about the options before ordering by email: firstname.lastname@example.org Thank you
Shipping to German islands is excluded.
No shipments are made to the following foreign islands: No islands
Shipping costs (including VAT)
Domestic deliveries (Germany):
We deliver free of charge from an order value of 50 EUR.
We calculate shipping costs abroad according to shipping weight:
Zone 1 EU:
Zone 1 non EU:
Zone 2 EU:
Zone 3 EU:
Zone 3 non EU:
over 15KG till 30KG
Zone 4 World:
Zone 5 World:
Zone 6 World:
Unless a different period is specified in the respective offer, the delivery of the goods within Germany (Germany) takes place within 1 - 3 days, for international deliveries within 3 - 10 days after conclusion of the contract (with agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have made any different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time you have ordered.
If you pick it up yourself, we will inform you by email about the provision of the goods and the collection options. In this case, no shipping costs will be charged.
Accepted payment options:
- Cash on pickup
- Prepayment by bank transfer
- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment by PayPal (credit card, direct debit, possibly invoice)
- Payment via Amazon payments
- Payment via Apple Pay - Mollie payment: Giropay, EPS, credit card, Appel Pay, IDEAL, Bancontact, KBC / CBC, Przelewy24
More details about payment:
When paying by credit card, your credit card account will be debited when the contract is concluded.
Our bank connection:
Iban: DE14 5205 0353 0001 1425 43
If you have any questions, you will find our contact details in the imprint.